Who we are
Ben Cat USA is an insurance agency operated by Century Financial Group. Insurance services are provided by licensed California Insurance Producer Ben Van Cat (Cat Ben Van), California Department of Insurance License #0J13438. Our office is located at 8295 Bolsa Avenue, Midway City, CA 92655. This policy applies to bencatusa.net. In this policy, "we," "us," and "our" refer to Ben Cat USA.
Information we collect
Information you give us. When you use a form on this website, we collect the information you enter:
- Quote request: name, phone number, email address, the type of insurance you are interested in, and any notes you add (including details from the premium estimator if you choose to include them).
- Claim report: policyholder name, phone number, email address, policy number, claim type, date of loss, and your description of what happened.
- Claim status request: name, email address, and claim reference or policy number.
- Consultation booking: name, phone number, email address, appointment type, preferred date and time, topic, and any notes you add.
- Whether you opted in to text messages.
Please do not include Social Security numbers, medical records, bank or card numbers, or other sensitive information in website forms. We will request what is needed through a secure channel.
Information collected automatically. Like most websites, our hosting provider records technical information such as IP address, browser type, pages requested, and the date and time of each visit, to deliver and secure the site. Our form security check (Cloudflare Turnstile) evaluates browser and device signals to tell people from automated bots. We do not use advertising or analytics trackers on this website.
How we use information
- To respond to your request, prepare insurance quotes and proposals, and schedule consultations.
- To help you report a claim and coordinate with your insurance company at your request.
- To send you a confirmation of your submission and follow up about your request.
- To protect the website and our forms against spam, fraud, and abuse.
- To meet our legal, regulatory, and record-keeping obligations as a licensed insurance producer.
Text messages
We send text messages only if you check the optional text-message box on a form. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP or by contacting us. We do not share mobile phone numbers or text-messaging consent with third parties for their marketing purposes.
Do Not Track
We do not track visitors across third-party websites and do not use advertising trackers, so we treat all visitors the same whether or not a browser sends a Do Not Track or Global Privacy Control signal.
Retention & security
We keep personal information for as long as needed to respond to your request and to meet the record-keeping requirements that apply to licensed insurance producers, then delete or de-identify it. We use reasonable administrative, technical, and physical safeguards, including encrypted (HTTPS) connections. No method of transmission or storage is completely secure.
Your choices & rights
You may ask us to review, correct, or delete the personal information you submitted through this website, or to stop contacting you, by emailing info@bencatusa.net or calling (714) 588-3682. We will do our best to help and will respond as required by applicable law. Some information may need to be kept to meet legal or regulatory obligations.
Depending on your circumstances, California law, including the California Consumer Privacy Act where it applies, may give you additional rights to know, delete, or correct personal information and to not be discriminated against for exercising those rights. You may use an authorized agent to submit a request.
Insurance privacy notices
Personal information collected in connection with an insurance transaction is also protected by insurance privacy laws, including the Gramm-Leach-Bliley Act and the California Insurance Information and Privacy Protection Act. If you become a client, you will receive the privacy notices that apply to your policy from us and/or your insurance company. Those notices govern information collected in connection with your policy.
Children
This website is not directed to children under 16, and we do not knowingly collect personal information from them through the website.
Changes to this policy
We may update this policy from time to time. We will post the updated policy on this page and change the "Last updated" date above.
Contact us
Ben Cat USA (Century Financial Group) · 8295 Bolsa Avenue, Midway City, CA 92655 · (714) 588-3682 · info@bencatusa.net
See also our Disclosures & Terms of Use and Accessibility Statement. Translated versions of this page are provided by machine translation for convenience; the English version controls.